There are currently seven CCTV cameras operating in Hayle.  Cameras are linked to the Fire and Rescue Centre HQ at Tolvaddon where they are monitored regularly by a team of professionally trained officers and volunteers.  The town council is a member of the West Cornwall CCTV Management Group which oversees the maintenance and monitoring of CCTV across eight towns in West Cornwall.

The intention of the CCTV systems is to deter anti-social behaviour and prevent crime, thereby providing a safer environment for the benefit of the whole community.

The council accepts that there may be legitimate public concern about the use of CCTV to monitor public areas; accordingly it is of fundamental importance that public confidence is maintained by fully respecting individual privacy. A degree of security has therefore been established to ensure the integrity of the recordings made and to ensure that what is seen remains highly confidential.

The scheme will be operated fairly and within the law, and only for the purposes either established or subsequently agreed in the Code of Practice. The privacy of domestic properties within range of cameras will be maintained so as not to impinge upon anyone’s civil liberties.

Effective use of CCTV requires a partnership between the council and the police; consultation regularly takes place and will continue increasingly in order to ensure that best working practices are carried out and best use is made of resources.

The CCTV system will be used for the following purposes:

  • To work in partnership with the police to improve community safety, and any other circumstances which will benefit the public good
  • To reduce the fear of crime, which includes assisting the police in the prevention and/or detection of crime
  • To enable the identification, apprehension and prosecution of people carrying out crime, disorder and other criminal matters
  • To assist police controllers to allocate an appropriate response to incidents occurring in the areas within the field of vision of the surveillance equipment
  • To assist the local authority with enforcement information and action under its licensing powers.

The CCTV operators are fully trained and work to a strict code of practice governing the use of the CCTV.

Access to CCTV Footage

If you require access to CCTV footage in Hayle relating to a criminal offence, you should contact the police. If you require access to CCTV footage in Hayle showing yourself or someone you represent for civil matters, you should apply to Cornwall Council using the Closed Circuit Television (CCTV) Data Subject Access Request form.  Please note that the town council does not have direct access to CCTV footage.

General Data Protection Regulation

The council is aware of and undertakes to comply with the requirements of the above Regulation in its CCTV monitoring system. It will follow not only those standards which are necessary to ensure compliance, but also it will operate with regard to those standards recommended as good practice.

Human Rights Act 1998

The council complies with the European Convention on Human Rights which is directly enforceable under UK law. In principle, there is little change required in the practices and guidelines the council has created but the penalties have increased if this good practice is not carried out, and the monitoring falls outside those objectives stated.

Freedom of Information Act 2000

The council is bound by the provisions of the Freedom of Information Act 2000, which encourages a presumption of disclosure of information by public authorities to the public upon request. Any request for disclosure pursuant to the Freedom of Information Act 2000 will however be considered in the light of the authority’s obligations under the Data Protection Act 1998, and in the event of a conflict, the authority shall decide whether it is in the public interest to disclose the requested information.

Regulation of Investigatory Powers Act 2000 (RIPA)

Legislation seeks to ensure that all investigations carried out which may be considered to be covert or intrusive, are certified by an appropriate officer who must be an authorising officer at least two grades above the person in charge of the investigation.

It is possible that the council’s CCTV service may be called upon to assist in such an investigation and in that case it is essential that the council also be covered by receipt of the authorisation.

Within the CCTV code of practice at no time would any third party be permitted to operate CCTV equipment.

Disclosure Policy

For criminal matters, the council will expect to provide evidence via the procedures laid down by the Police and Criminal Evidence Act 1996.

For further information about CCTV please email:

Town Council Sites/Services

Hayle Town Council manages Hayle Community Centre, Hayle Outdoor Swimming Pool, Lethlean Lane Allotments, Public Conveniences, Hayle Recreation Ground, King George V Memorial Walk, Jubilee Path, The Millpond (not the play area), The Plantation and other small pockets of green land. Find out more

Report to Cornwall Council

Report a problem/ask a question concerning the following: Housing, benefits, council tax, street lights, highways/footpath issues, general planning issues, waste collection, fly-tipping, street trading, licensing, environmental health, parking, fire safety. Find out more

Council Corner News

Published in the bi-monthly Hayle Pump Newsletter
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