Website Accessibility Statement

This website is run by Hayle Town Council. We want everyone who visits our website to be able to use it and access all of the available services. This website was created in 2017 and some elements of it may not have been updated since then.

How accessible this web site is
We know some parts of this website aren’t fully accessible. We have an action plan and are working to put this right.

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy print, please contact the council team:

We’ll consider your request and get back to you as soon as possible.

Reporting accessibility problems with this website

As stated above we are pro-actively working to make sure the website is compliant and we hope to have achieved this by the end of 2020.

If you need to contact us about any other issues, please use our Contact Us page.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No.2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the   Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Hayle Town Council is committed to making its website accessible, in accordance with The Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Under the Equality Act 2010  we must ensure we do not unlawfully discriminate in our service delivery and make reasonable adjustments for people with disabilities where necessary. We are working to improve the accessibility and usability of our site.

Compliance Status

This website is not currently compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below:

Non-compliance with the accessibility regulations

There may be pages with read more / click here links. See WCAG 2.4 Success Criterion 4.4 (Link Purpose (In Context)

There may be some pages where HTML isn’t perfectly formed, such as stray end tags. See WCAG 2.1 success criterion 4.1.1 (Parsing).

Many of our older PDFs and Word documents don’t meet accessibility standards – for example, they may not be structured so they’re accessible to a screen reader. See WCAG 2.1 success criterion 4.1.2 (name, role value).

Some images on the website pages may not have a text alternative, so the information on them isn’t available to people using a screen reader. See WCAG 2.1 success criterion 1.1.1 (non-text content). When we publish new content, we’ll make sure our use of images meets accessibility standards

We will keep this accessibility statement under review and will amend it when necessary to ensure our commitment to bringing our website in line with the appropriate legislation.

Preparation of this Accessibility Statement

This statement was prepared by the Town Clerk on 18 September 2020. It was last reviewed on 17 September 2020.

The website is due to be audited imminently by Test Partners working in partnership with Blumin Limited and Blumin Limited will update any non-compliant CSS (Style Sheets), structure and functionality. This work has been commissioned and will be completed by 31 December 2020.

Town Council Sites/Services

Hayle Town Council manages Hayle Community Centre, Hayle Outdoor Swimming Pool, Lethlean Lane Allotments, Public Conveniences, Hayle Recreation Ground, King George V Memorial Walk, Jubilee Path, The Millpond (not the play area), The Plantation and other small pockets of green land. Find out more

Report to Cornwall Council

Report a problem/ask a question concerning the following: Housing, benefits, council tax, street lights, highways/footpath issues, general planning issues, waste collection, fly-tipping, street trading, licensing, environmental health, parking, fire safety. Find out more

Council Corner News

Published in the bi-monthly Hayle Pump Newsletter
Find out more